MONITORING / 24/7 SECURITY MONITORING

SECURITY MONITORING

WHEN YOU’RE NOT WATCHING.

YOUR SYSTEM DOESN’T STOP WHEN YOU LEAVE.

A security system can detect an event. Monitoring helps make sure that event doesn’t go unnoticed. We connect appropriate alarm and security systems with professional monitoring built around the property and the response plan.

24/7 MONITORING • ALARM MONITORING • SYSTEM SUPERVISION • EVENT RESPONSE • ALARM VERIFICATION

Security camera system representing continuous monitoring

SCHEDULE A SECURITY CONSULTATION →

GET A FREE SECURITY ASSESSMENT →

SECURITY MONITORING / THE BASICS

WHAT IS 24/7 SECURITY MONITORING?

24/7 security monitoring connects compatible security and alarm systems with a professional monitoring service so important system events can be received and handled even when nobody at the property is actively watching.

Depending on the system, monitoring may receive signals related to intrusion alarms, panic or duress devices, system conditions, and other configured security events.

When an event is received, the monitoring process follows the procedures established for that account. That may include contacting designated people, verifying an event where appropriate, or following other predetermined escalation procedures. Monitoring works best when equipment, detection, communications, contact information, and response procedures have all been configured around the property.

SCHEDULE A CONSULTATION →

GET A FREE SECURITY ASSESSMENT →

SECURITY MONITORING / WHY IT MATTERS

WHEN DOES SECURITY MONITORING MAKE SENSE?

When an alarm matters even if you’re asleep, away, busy, or simply not looking at your phone.

WHEN THE PROPERTY IS EMPTY

Monitoring provides another layer of oversight when nobody is physically present at the property.

WHEN AN ALARM NEEDS ATTENTION

A triggered security event is more useful when there is a defined process for what happens next.

WHEN YOU CAN’T WATCH EVERY EVENT

Property owners and managers cannot realistically watch cameras, sensors, and notifications every minute of every day. Professional monitoring can help provide continuity when your attention is somewhere else.

WHEN COMMUNICATIONS MATTER

A monitored system needs reliable ways to communicate important events beyond the property.

WHEN MONITORING CONNECTS THE REST OF SECURITY

Monitoring becomes more useful when it works as part of a broader security strategy involving intrusion detection, video surveillance, access control, and other appropriate systems.

SECURITY MONITORING / BUILT RIGHT

THE SIGNAL IS EASY. WHAT HAPPENS NEXT MATTERS.

Good security monitoring requires more than connecting an alarm panel to a monitoring service. The system, communications, contacts, event types, and response procedures all need to be configured correctly.

COMPATIBLE SECURITY SYSTEM
The equipment being monitored needs to support the appropriate monitoring and communications requirements.

EVENT TYPES
Determine which security events should generate monitored signals and which should remain local notifications or system information.

COMMUNICATIONS
The system needs a reliable method for transmitting monitored events through appropriate supported paths.

CONTACT INFORMATION
Monitoring only works well when the right people and contact information are associated with the account.

RESPONSE PROCEDURES
Determine what should happen when different types of monitored events occur. Different events may require different contact or escalation procedures.

TESTING
Monitoring connections and event transmission should be tested to confirm that signals are received and handled as intended.

A MONITORED SYSTEM IS ONLY AS GOOD AS THE PLAN BEHIND THE SIGNAL.

FROM THE FIELD / CUSTOMER STORIES

WHAT OUR CUSTOMERS SAY.

PLACEHOLDER LABEL — REPLACE WITH SERVICE CONTEXT

PLACEHOLDER TESTIMONIAL QUOTE — REPLACE WITH AN APPROVED CUSTOMER REVIEW. DO NOT PUBLISH UNTIL FINALIZED.

PLACEHOLDER NOTE — REPLACE WITH APPROVED CUSTOMER NAME, COMPANY, RATING, OR SOURCE DETAILS AS NEEDED.

PLACEHOLDER LABEL — REPLACE WITH SERVICE CONTEXT

PLACEHOLDER TESTIMONIAL QUOTE — REPLACE WITH AN APPROVED CUSTOMER REVIEW. DO NOT PUBLISH UNTIL FINALIZED.

PLACEHOLDER NOTE — REPLACE WITH APPROVED CUSTOMER NAME, COMPANY, RATING, OR SOURCE DETAILS AS NEEDED.

THE PROCESS / HOW MAINSTREET WORKS

THREE STEPS. NO RUNAROUND.

ASSESS

TELL US ABOUT THE PROPERTY

Start with the security system, the property, what needs monitoring, who should be contacted, and what you’re trying to accomplish.

DESIGN

WE BUILD THE MONITORING PLAN

We determine which events should be monitored, how the system communicates, who should be contacted, and how the monitoring workflow should operate.

CONNECT

GET CONNECTED

Once the monitoring plan is approved, compatible systems can be configured, connected, tested, and activated for monitoring.

SERVICE AREA MAP

SECURITY MONITORING NEAR YOU.

Tell us where the property is and we’ll help determine monitoring and service availability.

SERVICE AREA / FUTURE LOCATION LINKS